CLARIFICATION TEXT
This Clarification Text is provided in accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 ('KVKK'), titled 'Data Controller's Obligation to Inform'. You can find detailed information on the processing of your personal data, its transfer to third parties, the legal reasons for collecting personal data, and your rights under the KVKK in the clarification text below.
1-Identity of the Data Controller
The data controller for the processing of your personal data processed in this system is Hatice Zümre SONUÇ on behalf of chatrandevu.com, and the relevant address is Fenerbahçe Mah. İğrip Sok. No:13 İç Kapı No:1 Kadıköy/İstanbul.
2- Which Personal Data Will Be Processed, For What Purpose and Legal Reasons
Your personal data is processed for the following purposes:
• Providing appointment creation, cancellation, update, and management services through our website (www.chatrandevu.com), WhatsApp, and Telegram,
• Sending automatic appointment reminders,
• Improving user experience and increasing service quality,
• Conducting analytical and statistical studies,
• Fulfilling legal obligations.
• Providing support to users
Articles 5 and 6 of the Law list the legal reasons for processing personal data.
Below we have detailed which personal data we process for what purposes and on what legal grounds within the scope of these purposes:
• Providing appointment creation, cancellation, update, and management services through our website (www.chatrandevu.com), WhatsApp, and Telegram,
• Sending automatic appointment reminders,
• Improving user experience and increasing service quality,
• Conducting analytical and statistical studies,
• Fulfilling legal obligations.
• Providing support to users
Articles 5 and 6 of the Law list the legal reasons for processing personal data.
Below we have detailed which personal data we process for what purposes and on what legal grounds within the scope of these purposes:
| Personal Data Processed | Purposes of Processing Personal Data | Legal Reason |
|---|---|---|
| - Identity (Name, surname) -Contact (Phone number, e-mail address) - Transaction Security (IP address information, Website access log records) Other (Message content) | - Contacting you within the scope of your communication request, - Receiving and concluding your complaints, requests, and suggestions, - Examination and supervision of our business activities, | Law m. 5/2 (f) It is mandatory to process data for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject. |
| - Execution of studies for the development and improvement of your experience with the Services. - Identity (Name, surname) - Contact (Phone number, e-mail address) - Transaction Security (IP address information, Website access log records) - Other (Message content) - Legal Transaction (Information in the lawsuit/execution file in case of a possible dispute, correspondence with authorized institutions and organizations) | Fulfilling our legal obligations in cases where authorized institutions or organizations request from our Company or where we are required to notify these institutions. | Law m. 5/2 (ç) It is mandatory for the data controller to process data to fulfill its legal obligation. |
| Protecting and exercising our rights and carrying out legal processes in case of a possible dispute | Law m. 5/2 (e) It is mandatory to process data for the establishment, exercise, or protection of a right. |
3. Parties to Whom Your Personal Data May Be Transferred and Purposes of Transfer
All personal data collected as described in this Clarification Text may be transferred to the following persons and organizations in line with the purposes stated above, ensuring compliance with the personal data processing conditions specified in Articles 8 and 9 of the Law and by taking all necessary technical and administrative measures:
| Third Parties to Whom Data is Transferred | Purposes of Transfer |
|---|---|
| Authorized Institutions and Organizations | Sharing for the purpose of fulfilling our legal obligations in cases where authorized institutions or organizations, judicial and administrative authorities request from our company or where we are required to notify these institutions. |
| Business Partners and Service Providers | Receiving support from suppliers and service providers within the scope of procurement of goods or services |
4- Method and legal reason for collecting personal data
Personal data processed for the purposes mentioned above are collected in electronic environment through the contact form on the Website, or through verbal, written, or electronic channels, including but not limited to these, within the scope of your explicit consent or other data processing conditions stipulated in the KVKK.
The legal basis for the processing of your personal data is based on the reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, within the scope of KVKK Article 5.1, Article 5.2, Article 6.2 and Article 6.3.
The legal basis for the processing of your personal data is based on the reason that data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject, within the scope of KVKK Article 5.1, Article 5.2, Article 6.2 and Article 6.3.
5- Storage and Destruction of Personal Data
Personal data within our site are stored in proportion to the purpose of processing personal data and for the duration required by the relevant legislation if the purpose and/or reason for processing has ceased. When the purpose and reason for processing personal data cease to exist, they are destroyed upon completion of the statute of limitations necessary to ensure our legal obligations.
Where Personal Data is Processed
Personal data is securely stored on the servers where our systems are located. We will take all steps reasonably necessary to ensure that your Personal Data is used securely and in accordance with this privacy policy.
Where Personal Data is Processed
Personal data is securely stored on the servers where our systems are located. We will take all steps reasonably necessary to ensure that your Personal Data is used securely and in accordance with this privacy policy.
6- Your Rights under the Law
Data subjects regarding the personal data collected in accordance with Article 11 of the Law;
• To learn whether personal data is processed or not,
• To request information if personal data has been processed,
• To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom personal data is transferred at home or abroad,
• To request correction of personal data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to third parties to whom personal data has been transferred,
• To request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, although it has been processed in accordance with the provisions of the Law and other relevant laws, and to request notification of the transaction made within this scope to third parties to whom personal data has been transferred, correspondence with institutions and organizations)
• To object to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems, • To request the compensation of the damage in case of damage due to the unlawful processing of personal data.
The data subject may notify their requests regarding these rights in writing by means of a notary public to the address written below or by applying in person by presenting identification. The requests of the data subject will be evaluated and decided free of charge as soon as possible and ultimately within thirty (30) days at the latest. If the evaluation and decision-making process requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board will be taken as a basis.
• To learn whether personal data is processed or not,
• To request information if personal data has been processed,
• To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom personal data is transferred at home or abroad,
• To request correction of personal data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to third parties to whom personal data has been transferred,
• To request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, although it has been processed in accordance with the provisions of the Law and other relevant laws, and to request notification of the transaction made within this scope to third parties to whom personal data has been transferred, correspondence with institutions and organizations)
• To object to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems, • To request the compensation of the damage in case of damage due to the unlawful processing of personal data.
The data subject may notify their requests regarding these rights in writing by means of a notary public to the address written below or by applying in person by presenting identification. The requests of the data subject will be evaluated and decided free of charge as soon as possible and ultimately within thirty (30) days at the latest. If the evaluation and decision-making process requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board will be taken as a basis.
7- Identity of the Data Controller
Website : www.chatrandevu.com
E-Mail Address : info@chatrandevu.com
Address : Fenerbahçe Mah. İğrip Sk. No: 13 İç Kapı No: 1 Kadıköy/ İSTANBUL
E-Mail Address : info@chatrandevu.com
Address : Fenerbahçe Mah. İğrip Sk. No: 13 İç Kapı No: 1 Kadıköy/ İSTANBUL